Privacy Policy

How Lenzip Manufacturing Corp. collects, uses, and protects personal information on this website.

Introduction

We understand the importance of protecting personal information. This Privacy Policy applies to the Lenzip Manufacturing Corp. website owned and operated by Lenzip Manufacturing Corp. ("Lenzip," "we," "us," or "our"). It describes how we collect and use personal information, the choices available to you, and how you can access or update that information.

Lenzip is a USA custom zipper manufacturer. This website does not offer account login or user registration.

If you have questions or complaints about this policy or our practices, contact us first at:

Lenzip Manufacturing Corp.
802 E Short St
Columbia City, IN 46725 USA
847-368-9000 (Phone Hours 9am-4pm ET)
info@lenzip.com

California residents, see the "Notice for California Residents" section below.

How and When We Collect Your Information

Personal information is information that identifies, relates to, describes, or could reasonably be linked to a particular person or household, such as name, email address, phone number, or company name. It does not include publicly available information.

We collect information you voluntarily submit through our website contact form. Fields may include:

  • Name (required)
  • Email address and confirm email (required)
  • Company name
  • Phone number (optional)
  • Request type (Quote, Sample, Question, or Problem)
  • Message describing your zipper needs or inquiry

The form includes a honeypot field and hCaptcha to help reduce spam and abuse. Submissions are processed by Web3Forms and delivered to info@lenzip.com. File uploads are not accepted on the form.

When you visit the site, we and our service providers may also collect technical and usage information automatically, such as IP address, device and browser type, pages viewed, referring URL, approximate location derived from IP address, and similar diagnostic data. This may come from our hosting provider, security tools, and website analytics tools (such as Vercel Web Analytics / Insights, or comparable hosting analytics), and possibly advertising measurement tools if enabled.

We do not sell your personal information. We do not share your email address or other personal information with third parties for their own marketing without your consent, except as described in this policy (for example, service providers who process form submissions, host the site, provide security, or provide analytics on our behalf).

Cookies and Similar Technologies

Cookies are small text files stored on your device by a website you visit. We also use similar technologies such as pixels, tags, and local storage where applicable. These technologies help the site function and help us understand how it is used.

This website may use:

  • Essential or security cookies: needed for the site or form protections to function, including cookies or similar technologies set by hCaptcha when you complete the contact form challenge.
  • Hosting or infrastructure cookies: that our website host may set for delivery, performance, or security.
  • Analytics cookies: used by website analytics tools (such as Vercel Web Analytics / Insights, or comparable hosting analytics) to measure traffic, performance, and site usage. Data collected may include IP address, device and browser information, pages viewed, time spent, and referrer. Third parties that provide these tools may set their own cookies.
  • Advertising or measurement cookies (if enabled): used to understand the effectiveness of our marketing or to measure visits from campaigns. Third parties may set these cookies. We do not use them to sell your personal information.

You can control cookies through your browser settings, including blocking or deleting cookies. Blocking certain cookies may affect form, security, or analytics features. Browser controls may limit some analytics collection.

This policy covers cookies and similar technologies used in connection with the Lenzip website. It does not control cookies set solely by unaffiliated third-party sites you may visit via links. If we change our analytics or advertising tools, we will update this policy.

How We Use Personal Information

We use personal information to:

  • Respond to quote, sample, and other inquiries
  • Communicate with you about your request and related business matters
  • Operate, secure, and improve the website and form experience
  • Measure site traffic, performance, and usage through website analytics tools
  • Prevent spam, fraud, and abuse (including via honeypot and hCaptcha)
  • Comply with law and protect our rights and safety

How We Share Personal Information

We may share or disclose information to:

  • Service providers that help us operate the website and contact form (including Web3Forms for form delivery, hCaptcha for bot protection, hosting providers, and website analytics tools such as Vercel Web Analytics / Insights, or comparable hosting analytics), under arrangements that limit use to providing those services.
  • Professional advisors or successors in connection with a reorganization, merger, acquisition, or sale of assets, where permitted by law.
  • Authorities and others when required by law, to enforce our policies, or to protect rights, property, or safety.

Analytics and similar providers may receive technical and usage data (such as IP address, device information, and pages viewed) as described above. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising as those terms are defined under California law.

When you contact Lenzip through the website form or by email or phone, you provide consent for us to use your information to fulfill your request and related legitimate business communications. You may withdraw consent for marketing-style emails (if any) by contacting us at info@lenzip.com or 847-368-9000. Withdrawal does not affect processing already performed or communications needed to complete an existing request or transaction.

Limiting Use, Disclosure, and Retention

We will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law. We retain inquiry and related business records for as long as needed to respond to you, manage the business relationship, meet legal or accounting requirements, and resolve disputes, then delete or de-identify when retention is no longer required. Analytics and server logs are typically retained for shorter operational periods consistent with the tools we use, then deleted or aggregated.

Our website may include links to other websites whose privacy practices differ from ours. If you submit personal information to those sites, their policies govern. We encourage you to read the privacy policy of any site you visit.

Individual Access

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and exceptions (for example, records we must keep). Contact us at info@lenzip.com or 847-368-9000. We will use reasonable efforts to respond.

Notice for California Residents

This California privacy notice supplements the information in this Privacy Policy and applies solely to residents of the State of California ("consumers" or "you"). We provide this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and other California privacy laws. Terms defined in the CCPA/CPRA have the same meaning when used in this notice.

This notice describes our practices for personal information collected through this website and related B2B inquiry channels. It does not create rights beyond those required by applicable law.

Categories of Personal Information Collected

In the past twelve (12) months, depending on how you interact with us, we may have collected the following categories of personal information:

  • Identifiers: such as name, email address, phone number, company name, IP address, and online identifiers associated with cookies or similar technologies.
  • Customer records information (Cal. Civ. Code Section 1798.80(e)): such as name, address (if provided), telephone number, and company contact details. Some information in this category may overlap with other categories.
  • Commercial or inquiry information: such as request type (Quote, Sample, Question, or Problem), message content about zipper needs, and records of communications related to your inquiry.
  • Internet or other electronic network activity: such as pages viewed, referring URL, browser and device type, and interactions with the website, form, or analytics tools.
  • Geolocation data: approximate location derived from IP address (not precise GPS tracking by us).
  • Inferences: limited insights drawn from website usage to understand traffic patterns and improve the site (for example, which pages are visited most often), not used to create consumer profiling for sale.

We do not intentionally collect sensitive personal information (as defined under CPRA) through this website for the purpose of inferring characteristics about you. If you voluntarily include such information in a message, we use it only as needed to respond to your inquiry or as required by law.

Sources of Personal Information

We obtain personal information from:

  • You directly (for example, through the contact form, email, or phone)
  • Automatic collection technologies on our website (cookies and similar technologies)
  • Service providers involved in hosting, form delivery, security, and website analytics

Business Purposes for Collection and Use

We collect and use personal information for business purposes including:

  • Responding to quote, sample, and other commercial inquiries
  • Providing customer service and managing business relationships
  • Operating, maintaining, securing, and improving the website
  • Measuring traffic, performance, and usage through analytics
  • Detecting and preventing spam, fraud, and security incidents
  • Complying with legal obligations and enforcing our terms
  • Supporting internal operations such as debugging and short-term transient use

Disclosure, Sharing, and Sale

We may disclose personal information to service providers and contractors for the business purposes described above (including hosting, form processing, security/captcha, and website analytics tools such as Vercel Web Analytics / Insights, or comparable hosting analytics).

We do not sell personal information as "sale" is defined under the CCPA/CPRA.

We do not share personal information for cross-context behavioral advertising as "share" is defined under the CCPA/CPRA.

Do Not Sell or Share My Personal Information. Because we do not sell personal information and do not share it for cross-context behavioral advertising, we do not offer a separate "Do Not Sell or Share" opt-out link for those activities at this time. If our practices change, we will update this notice and provide any required opt-out mechanism. Analytics cookies used to measure our own site traffic are disclosed above; they are not treated by us as a sale of your personal information.

Retention Overview

We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Typical retention includes:

  • Inquiry and business communications: for as long as needed to respond, manage the relationship, meet legal or accounting requirements, and resolve disputes.
  • Website analytics and server or security logs: for shorter operational periods consistent with the tools and systems we use, then deleted, aggregated, or de-identified.

When retention is no longer required, we delete or de-identify the information where reasonably practicable.

Your California Privacy Rights

Subject to applicable exceptions and verification requirements, California residents may have the right to:

  • Know / access: request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties to whom we disclose personal information.
  • Delete: request deletion of personal information we collected from you, subject to legal exceptions (for example, completing a transaction, detecting security incidents, or complying with legal obligations).
  • Correct: request correction of inaccurate personal information we maintain about you.
  • Opt out of sale or sharing: opt out of the sale of personal information or sharing for cross-context behavioral advertising. As stated above, we do not sell or share personal information in those ways.
  • Limit use and disclosure of sensitive personal information: request that we limit use and disclosure of sensitive personal information to certain permitted purposes. We do not use sensitive personal information to infer characteristics about you.
  • Non-discrimination: not receive discriminatory treatment for exercising CCPA/CPRA rights. We will not deny goods or services, charge different prices, or provide a different level of quality because you exercised your privacy rights, except as permitted by law.

How to Submit a Request

You may submit a verifiable consumer request by any of the following methods:

  • Email: info@lenzip.com
  • Phone: 847-368-9000 (Phone Hours 9am-4pm ET)
  • Mail: Lenzip Manufacturing Corp., 802 E Short St, Columbia City, IN 46725 USA

Please describe your request with enough detail for us to understand and verify it. We may need to verify your identity (and, if applicable, your authorized agent's authority) before fulfilling a request. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information.

We will confirm receipt and respond within the timeframes required by law (generally 45 days, with an extension where permitted). If we cannot fulfill a request, we will explain why, subject to legal limits.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We may require written proof that the agent is authorized to act for you, and we may still need to verify your identity directly. We may deny a request from an agent who does not submit adequate proof of authority.

Shine the Light and Do Not Track

California's "Shine the Light" law (Civil Code Section 1798.83) permits certain California residents to request information about disclosure of personal information to third parties for their direct marketing. We do not share personal information with third parties for their direct marketing purposes.

We do not currently respond to browser Do Not Track (DNT) signals. You can manage cookies through your browser settings as described in the Cookies section above.

Children

This website is intended for business customers and other adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

Governing Law

Except where privacy laws of another jurisdiction apply to you as a consumer, disputes relating to this Privacy Policy are governed by Indiana law, with venue in Whitley County, Indiana, consistent with our website Terms of Use and sales Terms & Conditions, without limiting any non-waivable rights you may have under applicable privacy law.

Changes to This Privacy Policy

This policy is effective as of October 5, 2026. We may amend it at our discretion. When we change it, we will post the updated notice on this page and update the effective date. If we make material changes, we may provide additional notice (for example, a prominent notice on the website or email if appropriate). Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions, comments, or concerns about privacy practices or this policy:

Lenzip Manufacturing Corp.
802 E Short St
Columbia City, IN 46725
847-368-9000 (Phone Hours 9am-4pm ET)
info@lenzip.com